Protracer provides ball tracking technology and products to the golfing world. Protracer has been on TV since 2007, visualising shots hit by the best players in the world. Today covering most PGA and European Tour events, including all four majors.
Protracer Range uses our broadcast technology to track all shots being hit at a driving range. It is now revolutionising the driving range experience world wide.
Our office in Danderyd, Sweden is now seeking a Technical Support Representative.
Technical support representative
You are skilled in IT and love technology! Your job entails supporting our worldwide Protracer Range customers over email, phone, and through on site visits. As a result, you have a friendly and customer service oriented mindset. You will learn about the technical aspects of Protracer Range to the extent where you can handle most support cases. You need to have a broad computer experience and we prefer that you are familiar with both Windows and Linux environments.
You will evaluate and contribute to our server monitoring facilities. We try to detect problems before the customer even notices them. We would like you to show an analytical mindset and general mathematical understanding. Knowledge of statistics is considered a merit.
We also value if you are an experienced and knowledgeable golfer!
- Fluent in English
- Customer service oriented
- Statistical understanding
- Broad computer experience
- Golf enthusiast
- Familiar with command line interfaces
- Knowledge of SQL Databases
- Basic scripting